Kaleb Castillo#

kalebcastillo.com | GitHub | kaleb.castillo@gmail.com | 551-689-2339 | Jersey City, NJ


Projects#

  • AWS Hosted Cloud Portfolio – Designed and deployed a full-stack serverless portfolio using Terraform, Astro, Lambda, and DynamoDB; implemented dual test and production CI/CD pipelines with GitHub Actions
  • Azure Two-Tier App Architecture – Built a secure Azure VNet with load balancing, segmented subnets, and NSG rules; automated PostgreSQL backups to Blob Storage
  • Learn to Cloud Phase 2 Capstone – Contributed via GitHub to a FastAPI + PostgreSQL application written in Python; implemented deployment enhancements with Docker and collaborated on codebase improvements
  • Containerized CI/CD Pipeline – Containerized a FastAPI + PostgreSQL application using Docker; orchestrated automated builds and deployments with Jenkins and GitHub Actions

Certifications#

  • Terraform Certified Associate
  • Microsoft Azure Administrator (AZ-104)
  • Cisco Certified Networking Associate (CCNA)
  • Certified Kubernetes Administrator (CKA) – In Progress

Experience#

ConnectOne Bank – Englewood Cliffs, NJ#

IT Systems Administrator | 2022 – Present

  • Collaborate with Data and SWE teams to integrate SSO across enterprise applications using Azure Entra ID
  • Implemented Azure Site Recovery and Azure Disk Encryption across all servers, improving compliance posture
  • Automated Azure server governance checks with PowerShell, saving 10+ engineer-hours weekly
  • Deployed and maintain Acronis Snap Deploy imaging solution, reducing imaging time by 80%
  • Manage WhatsUpGold for centralized server, UPS, and PDU monitoring, maintaining 99.9% uptime
  • Administer PDQ Deploy and Inventory for automated application and security patch deployments
  • Led the implementation of ParkPlace hardware monitoring for physical server fleet
  • Manage Group Policy to enforce security and configuration standards across all devices and user accounts

Five Rivers IT – Rochelle Park, NJ#

Systems Engineer | 2020 – 2022

  • Led network infrastructure upgrade for 100+ user environment, improving performance and reliability
  • Served as primary technical resource for two midsize clients, maintaining close collaboration with leadership to strengthen partnerships
  • Acted as an escalation point for Service Desk team, providing advanced troubleshooting support

Solarus Technologies – New York, NY#

Help Desk Analyst | 2018 – 2020

  • Consistently topped help desk leaderboards for tickets completed per week
  • Provided onsite and remote technical troubleshooting to client base of 60+ companies
  • Developed excellent rapport with small business owners, delivering high-quality support and contributing to strong client retention metrics

Education#

Rutgers University – Newark, NJ
Major: Information Systems | 2015 – 2017